Privacy Policy

At Alef Grup, we place great importance on your privacy and the protection of your personal data. When you visit our website or benefit from our services, we adopt a transparent approach regarding how your personal data is collected, used, and protected. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. Information We Collect

When you visit our website or use our services, we may collect the following information about you:

Personal Information: Information that directly identifies you, such as your name, surname, email address, and phone number.

Technical Information: Technical data related to your use of our website, including your IP address, browser type, operating system, and geographic location.

Cookies: We may use cookies to monitor your use of our website and provide you with a better user experience.

2. Use of Information

We may use the information we collect for the following purposes:

• To provide our services more effectively and enhance customer satisfaction.

• To respond to your requests and inquiries.

• To improve the performance of our website and optimize user experience.

• To inform you about special campaigns and promotions (with your consent).

3. Information Sharing

We do not sell, trade, or rent your personal data to third parties under any circumstances. However, we may share your information in the following cases:

• With official authorities to fulfill our legal obligations.

• With our service providers (such as shipping companies and technical support) within the scope of contractual agreements.

4. Protection of Information

We take all necessary technical and administrative measures to ensure the confidentiality and security of your personal data. In this context, we use various security software and systems to protect your data against unauthorized access, loss, or alteration.

5. Cookies and Tracking Technologies

Our website uses cookies. Cookies are used to collect information about how you use our website and to optimize it in order to serve you better. You can modify your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. The privacy policies of these websites are not our responsibility, and we recommend reviewing their privacy policies before using those sites.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will become effective as of the date they are published on our website. Therefore, we recommend reviewing this policy regularly.